I’m completely dependent on technology and today was a good example. I worked hard to complete a number of important forms for a customer this afternoon. When the reports were finally ready to send back electronically, my email server crashed. Not being the most technically competent person in the world, I assumed the issue was at my end. It wasn’t until I’d spent an hour on the phone with a BELL technician that we realized it was a system wide problem with BELL. Hopefully the network will be back up and running again tomorrow morning because I’ve stockpiled a large number of emails in my outbox. This is not the first time technology has let me down. One year after starting my business, my computer’s hard drive died and I permanently lost all of the files on my computer including the bookkeeping files meticulously maintained by my accountant. Needless to say, she had to re-enter all of the data one receipt at a time. After that disaster, I purchased an external hard drive in order to avoid the fiasco happening again. Last weekend my cell phone that was only 6 months old died. With a large number of out-of-town marketplace events in the near future, I wasn’t prepared to live without a cell phone. I think this is the 3rd cell phone I’ve gone through in less than 2 years. Thank goodness we maintain a service contract for our colour printer and fax machine because there’s been innumerable times when the machines have acted up and we’ve had to call the technician. How did we manage before all of this technology? But regardless of the problems, I still wouldn’t want to go back to the old-fashioned pencil and paper records for all customer orders, inventory etc. I still remember my university days when I had to type my essays on an old fashioned typewriter. One spelling mistake and I had to re-type the page or submit the essay with tons of whiteout. And remember changing the typewriter ribbons? What a mess! Without my computer, I’m confident my business would fall apart. Of course, the creative design work isn’t computerized but the rest of the business is run on my computer. On the one hand, technology is a lifesaver but, on the other hand, it’s a pain in the butt! How about you? Does your work or daily life seem to revolve around your computer, cell phone, texting, social media etc?
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