Tail-Wags Helmet Covers Blog — Bad Manners

Bad Manners is Bad Business

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When I returned to my office this afternoon, there were several phone messages waiting for me. One of them took me by surprise. Here’s the message: “I have been trying to reach you for weeks but you never answer your business line. It’s not good for business when you don’t answer your phone.” He then left me his phone number and, of course, I returned his call immediately. What surprised me was he had not left any voice messages previously. I pride myself on answering all calls promptly and would never NOT return a call. Interestingly, when I reached him,...

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