Tail-Wags Helmet Covers Blog — Customer Service
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In the spirit of the season, I am trying to be charitable and forgiving but this incident with Canada Post left me feeling “Bah Humbug”! Here’s what happened: 2 Tail Wags customer orders destined for the United States were returned to me today. No reasons were provided for the returns. In fact, Canada Post never even attempted delivery of these shipments. They simply sent them back to me. Of course, I contacted the Canada Post Customer Complaint phone # (888-550-6333). After explaining the issue to the supervisor, I told her I expected Canada Post (at their expense) to provide Express...
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